Protecting Your Rights After a Department Store Injury
Department stores should provide a safe shopping environment, but cluttered aisles, falling merchandise, slippery floors, and other hazards can put customers at risk of serious injury. If you’ve suffered an injury due to unsafe conditions in a department store, you may be entitled to compensation. At Dermer Law, we are committed to holding negligent retailers accountable and ensuring that you receive the justice and financial recovery you deserve.
Retailers and store managers have a legal obligation to maintain a safe environment for their customers. When they fail to remove hazards, secure merchandise, or properly maintain the premises, they can be held liable for any injuries that occur as a result of their negligence.

Common Causes of Injuries in Department Stores
Department store accidents can happen in various ways, including:
Slip and Falls
Wet floors, spilled liquids, or recently mopped surfaces without warning signs can cause dangerous falls.
Falling Merchandise
Improperly stacked or unsecured products on high shelves can fall and injure unsuspecting customers.
Cluttered or Obstructed Aisles
Overstocked displays, misplaced merchandise, or debris in walkways can create serious tripping hazards.
Broken or Defective Flooring
Loose tiles, torn carpets, or uneven surfaces can cause trips and falls.
Automatic Door Malfunctions
Malfunctioning entrance or exit doors can unexpectedly close on customers, leading to injury.
Proving Liability in a Department Store Injury Case
To hold a department store or retail establishment responsible for an injury, you must prove that negligence played a role. At Dermer Law, we help clients establish the following key factors in their case:
Duty of Care
The department store had a legal responsibility to maintain a safe shopping environment.
Breach of Duty
The store failed to remove or repair a hazardous condition.
Causation
The store’s negligence directly caused your injury.
Damages
You suffered injuries and financial losses, such as medical bills, lost wages, and pain and suffering.
Compensation for Your Injuries
Department store accidents can lead to serious injuries, including fractures, concussions, back injuries, and sprains. If your injury was caused by store negligence, you may be entitled to compensation for:
Medical expenses
Hospital visits, physical therapy, and ongoing treatment.
Lost wages
Compensation for time missed from work due to your injury.
Pain and suffering
Damages for emotional distress, physical pain, and reduced quality of life.
Take Action After a Department Store Injury
If you've been injured in a department store accident, it’s important to act quickly to protect your rights. Here’s what you should do:
Report the accident
Notify store management and request an incident report.
Take photos
Capture images of the hazardous condition that caused your injury.
Get medical attention
Seek treatment for your injuries immediately.
Gather witness information
If anyone saw the accident, get their contact details.
Consult a lawyer
Speak with an experienced retail injury lawyer to discuss your legal options.
Let Dermer Law Advocate for You
At Dermer Law, we understand how overwhelming a retail store injury can be. That’s why we are committed to providing personalized attention and aggressive legal representation. We believe in “Clients. Not Cases.”—meaning we treat you with the respect and care you deserve.
Don’t let a department store’s negligence go unchallenged. If you or a loved one has suffered injuries in a department store accident, contact Dermer Law today for a free consultation. We are here to fight for you and ensure that you receive the justice and compensation you deserve.
Call us now to schedule your free case evaluation!
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